• FULL PAYMENT, PARKING INFORMATION AND A £200 SECURITY DEPOSIT IS REQUIRED (WHETHER THIS IS PAID DIRECTLY, OR HANDLED THROUGH A BOOKING SITE) BEFORE CHECK-IN DETAILS AND ACCESS CODES ARE PROVIDED.  AFTER A SATISFACTORY CHECK-OUT, THE SECURITY DEPOSIT (IF PAID DIRECTLY) WILL BE RETURNED WITHIN 7 DAYS OF DEPARTURE 

• A COPY OF GOVERNMENT ISSUED IDENTIFICATION AND PROOF OF ADDRESS IS REQUIRED FOR EVERY GUEST ON THE BOOKING

• PAYING GUESTS ONLY ARE PERMITTED ENTRY INTO THE MARINA/ON BOARD AND ALL VISITORS MUST OBTAIN ADVANCE AUTHORISATION

• PONTOONS ARE ONLY TO TRANSIT TO/FROM THE BOAT BEING USED – TRESPASSING ONTO OTHER PONTOONS AND LOOKING INTO OTHER BOATS IS STRICTLY FORBIDDEN

• NO PARTIES OR EXCESSIVE NOISE IS PERMIITED AT ANY TIME – RESPECT ALL OUR NEIGHBOURS/OTHER BOAT OWNERS AT ALL TIMES

• WE HAVE A ZERO-TOLERANCE POLICY TO DRUGS OR EXCESSIVE USE OF ALCOHOL ON OUR BOATS

• UNREASONABLE BEHAVIOUR WILL NOT BE TOLERATED 

• NO USE OF OUTSIDE DECKS BETWEEN 10PM AND 8AM EXCEPT TO SIT QUIETY AND WATCH RIVER LIFE GO BY

• LATE COMINGS/GOINGS TO BE EXCEPTIONALLY DISCREET

• NO VIOLATION OF HOT TUB RULES

• NO SWIMMING OR USE OF WATER SPORTS EQUIPMENT WITHIN THE MARINA – ONLY PERMITTED WITHIN THE LAGOON DUE TO BOAT MOVEMENTS

• WATER SPORTS ARE TO BE USED ON A FIRST COME, FIRST SERVED BASIS

• NO USE OF WATER SPORTS AFTER DARK OR BEFORE 8AM

• PARKING TO BE ARRANGED IN ADVANCE

• ABSOLUTELY NO SANITARY PRODUCTS, WIPES, ETC TO BE FLUSHED DOWN THE TOILET AND EXCESSIVE TOILET PAPER IS TO BE AVOIDED AT ALL TIMES – A £100 PLUMBING FEE WILL BE CHARGED SHOULD A BLOCKAGE REQUIRE CLEARING 

• RUBBISH TO BE PLACED IN BLACK BIN LINERS, TIED UP SECURELY AND DISPOSED OF IN THE MAIN MARINA BINS

• NO SMOKING WITHIN/INSIDE THE BOAT.  RESPONSIBLE SMOKING PERMITTED ON OUTSIDE DECKS ONLY (NO BURNS PLEASE).  CIGARETTE ENDS AND ASH TO BE CLEARED AWAY (NOT IN THE RIVER)

• NO BBQS TO BE USED ON THE BOAT.  THIS FACILITY IS TO BE ARRANGED IN ADVANCE AND ONLY TO BE USED IN THE DESIGNATED AREA OF THE MARINA - GAS IS PROVIDED.

• NO PETS ON A ‘STAYCATION’ – THEY ARE ONLY WELCOME ON OUR SELF-DRIVE DAY BOATS

• NO SHOES TO BE WORN INSIDE THE BOAT

• NO USE OF CANDLES OR CONFETTI

• WASH UP ALL USED DISHES, CUTLERY, POTS, PANS, ETC BEFORE DEPARTURE

• RESPECT OUR PROPERTY AS IF IT WERE YOUR OWN

• ALL FACILITIES TO BE USED AT OUR GUESTS' OWN RISK

• A 50% REFUND WILL BE MADE FOR CANCELLATIONS MADE AT LEAST 14 DAYS BEFORE CHECK-IN.  NO REFUNDS WILL BE MADE FOR CANCELLATIONS MADE WITHIN 14 DAYS OF CHECK-IN.  SHOULD WE BE REQUIRED TO ALTER BOOKINGS DUE TO COVID-19 RESTRICTIONS, YOU WILL BE ABLE TO USE TO USE THE CREDIT TOWARDS A FUTURE STAY, CRUISE OR SELF-DRIVE OPTION WITHIN A YEAR OF THE ORIGINAL BOOKING.

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+++ BREACHES OF T&C MAY RESULT IN THE LOSS OF YOUR DEPOSIT +++

+++ WE RESERVE THE RIGHT TO EVICT ANYONE WITHOUT A REFUND IN THE WORST CASE SCENARIO +++